Privacy policy

This page describes how Iwene immobilière processes personal data collected through www.iwene.com.tn. The data controller is Iwene immobilière, Rue Ennasria, El Borj Building, 7th floor, Sfax El Jadida, e-mail contact@iwene.com.tn, phone +216 74 405 620.

Data collected: when you use the contact form, we record your name, e-mail, phone number if provided, subject and message, as well as any project or unit you mention. This information is used only to answer your property enquiry and for the sales follow-up related to our developments.

Legal basis and retention: processing is based on pre-contractual measures and on our legitimate interest in managing customer relations. Messages are kept for as long as needed to handle the request, then archived in a limited way for Tunisian legal and accounting obligations, and are never sold to advertisers.

Cookies and analytics: the site may use analytics tools (notably Vercel Analytics and, where applicable, PostHog) to understand which pages are visited and improve the service. These tools are not used to sell your data. You can refuse non-essential cookies through your browser settings.

Your rights: under Tunisian Law No. 2004-63 of 27 July 2004 on the protection of personal data, you can request access to, correction or deletion of your data, and object to its processing, by writing to contact@iwene.com.tn. A complaint can also be filed with the National Authority for the Protection of Personal Data (INPDP).

Hosting: the site is served through cloud infrastructure. Technical transfers needed to display pages and send forms are limited to the providers that operate the site. This policy may be updated; the French version published at /privacy is authoritative.